FAQ

America’s Best Tables

Our ability to directly source sustainable solid hardwood to then handcraft a wide variety of timeless designs is what makes us truly unique. Having full control of production and distribution allows us to eliminate several layers of middle agents guaranteeing outstanding quality at an extraordinarily low price, making us a boutique furniture company with great pride in our materials, production process, and exceptional consumer support. To learn more about our Consumer-Centered operations, quality Materials & Craftsmanship, and our commitment to Sustainability Is Now.

We traditionally craft genuine solid hardwood furniture using only responsibly sourced, 100% solid hardwood materials. View Materials & Craftsmanship to learn more.

We never use veneer, MDF, or other engineered synthetic materials. View Materials & Craftsmanship to learn more.  

Quality 100% solid hardwood furniture is designed to last – it is completely natural, unique, and of heirloom quality. Both veneer and laminate furniture have a short shelf-life, never can be refinished or easily repaired, and often contain toxic materials. View Materials & Craftsmanship to learn more.

Yes. In a superior way. View Sustainability Is Now to learn more. 

No. Never. View Materials & Craftsmanship to learn more.

Yes. We emphasize responsible harversting that allows the forest to expand and larger trees to grow. View Sustainability Is Now to learn more.

Our tables are individually hand-made in Northern Thailand – where a tradition of woodworking is carried on. Our furniture is made, much as it has been made for many decades. While power tools assist, we do not use automated mass production equipment (CNC or robotics). View Materials & Craftsmanshipto learn more.

Please contact our Client Services team toll-free at 855.679.0999, email us at info@tablecompany.com. View our Contact Information. 

While teak is recognized for its special durability characteristics, our indoor tables ARE NOT suitable for outdoor use.  Different construction and finishing techniques are used for our outdoor
furniture. PLEASE DO NOT USE AN INDOOR TABLE OUTDOORS OR EXPOSE IT TO WEATHER ELEMENTS. Wood is organic and is sensitive to changes in
temperature, humidity, and similar factors.

For more information on the availability of tables for outdoor use, please contact our Client Services team at info@thetablecompany.com or 855-679-0999.

Structural and often hidden joinery supports each table. See Materials and Crafsmanship.

Currently, we are only showing tables that are in our US inventory and available for immediate delivery.

Any table you see on our new webpages are in stock.

See "Consumer Centered"

Payment & Receipts

You can purchase our furniture on our website or by contacting our Client Services team at 855.679.0999 and we will be happy to assist you. You do not need a Table Company account/become a member to make a purchase. View Making A Purchase to learn more. 

Our website is ONLY showing items we have in stock, and available for immediate delivery. Table Company is not accepting custom orders without client discussion.

No. View Making A Purchase to learn more. 

The Table Company accepts the following methods of payment: Visa, MasterCard, Discover, American Express, PayPal. View Making A Purchaseto learn more.

Yes. View Making A Purchase to learn more.

When you place your order, payment in full is required for all in-stock table orders.

For any custom order or table that is not in stock, a 50% deposit is required when you place your order. Once your table is ready to be routed for final delivery to your home, the remaining 50% balance is due. You will receive a reminder for final payment, and can log into your account to complete the transaction.

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 Yes, as applicable. Sales tax regulations differ from state to state when purchases are made outside the state.

Yes, Table Company products are featured on third-party websites such as Wayfair, Perigold and 1st Dibs.

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Shipping & Returns

Custom orders are built in our factory in Chiang Mai, Thailand.  Once complete, it will be loaded onto a container with other table orders and shipped to Los Angeles.  The time at sea averages
about 4-6 weeks.  Once it reaches port, the container is off-loaded, clears customs, and is moved to an outer lot for pick up.  At that time the container is moved to our Los Angeles warehouse where it is unpacked and sorted.  Once the table in scanned into our warehousing system, we will begin the final routing and delivery of your shipment.

With all orders, once we have the payment and the item is in the warehouse system (in stock) the table is routed for carrier pick-up.  We need to allow 72 hours from the point of entering the shipment in the system for the actual trucking company warehouse pick up.  The next step is for the table to arrive at a final distribution warehouse in your area.  That is when you will be contacted for the final delivery appointment.

Keep an eye on your order status, as updates will show you the information on the progress of your table.  If you have any questions or concerns, please reach out to Client Services at info@thetablecompany.com or 855-679-0999.

No. We ship anywhere within the contiguous 48 states. View My Shipment to learn more

Each piece is carefully packaged to avoid damage during shipping. After a table passes inspection, it is placed in a 100% cotton bag, and then wrapped in a polimer blanket to keep out moisture, and then surrounded by industrial shipping foam and then placed in a custom Table Company box. Boxes are securely loaded onto shipping pallets, wrapped, and securely placed in a Table Company  designed crate system to ensure successful transit. View My Shipment for more information.

Here – My Orders.

Yes. White Glove delivery is available for select table orders. Although basic shipping is included in your price, we do charge $189 flat rate on all dining tables. This additional fee includes White Glove assembly in your room of choice, and removal of all packing materials. If you schedule White Glove delivery, an adult of 18 years or older must be home, otherwise, your table(s) will not be delivered. View My Shipment for more information. Please note that we mostly insist on White Glove delivery to all clients; it is our effort to avoid damage to you or your furniture -- which can be very heavy.

You will be given tracking information as well as information on how to register for your delivery appointment.  At the same time, we suggest you print a copy of your delivery receipt to be prepared for the delivery.

Before the scheduled time of your table delivery appointment, please make sure
the path to your table destination and surrounding area is clear. Please measure the doorways, elevators, or anything that may reside in the path of delivery to be certain you are prepared for a successful experience.

Please note that the delivery service cannot move or remove existing furniture to make room for the new item. View My Shipment for more information.

If you miss your scheduled delivery appointment contact Client Services immediately. There is a fee for any subsequent delivery appointments.  View My Shipment for more information.

Please note that the delivery service cannot move or remove existing furniture to make room for the new item. View My Shipment for more information.


Yes, once your item has been nwrapped, please inspect it for any damage that may have occurred in transit. Do not sign the delivery paperwork until you have thoroughly inspected the item for any damage or quality issues. If you do see any damage or quality issues, you have the right to refuse the shipment or make note of the damage on the delivery
paperwork before signing. Contact us immediately and we’ll help resolve
this issue.

Please note that the delivery service cannot move or remove existing furniture to make room for the new item. View My Shipment for more information.

Contact Client Services immediately at, 855.679.0999. View My Shipmentfor more information.

If you are not satisfied with your
purchase please contact us immediately to determine the cause of the problem and the best solution. Problems stemming from material and/or craftsmanship are addressed immediately, typically with a replacement.

Generally, returns are discouraged due to the extremely high cost of freight transportation in the US.

Returns must be in original condition and original packaging. If we accept the return of an item that is damaged due to your misuse, we reserve the right to deduct the cost of repairs and a 25% restocking and shipping charge. 

** The Table Company does NOT accept returns on custom dining slabs, which we refer to as ‘special-order items', found within our Limited Editions & Slabs collection. Please note that other customization options offered and selected throughout other collections are not considered 'special-order items' and therefore fall within our return policy. View Returns for more information.  

Your satisfaction is our priority. If there is any defect in materials or craftsmanship we want to know.  If we mutually conclude that the damage is due to a product defect during the first 12 months from the date of delivery we will, on a best-efforts basis, attempt to resolve the problem and make things right. View Limited Warranty Overview for more information.

Refunds and exchanges are typically processed within 2 weeks of the arrival of
the return. Refunds will be issued back to the card used for the purchase.  View Returns for more information. 

Assembly & Care
Written assembly instructions are included in the box of table legs or attached to your tabletop; attachment hardware is already mounted into the leg before it leaves the factory.
Assembly is easy and requires only a simple wrench, which is included in each box of legs; no other tools are required. 
View Table Assembly for your table’s assembly directions.  

Clean your table only with warm water and a touch of dish soap using a soft cloth or damp sponge - make sure to dry your table. Never use anything that is abrasive or toxic, including chemicals, solvents, or oils. View Clean & Care for Your Table to learn more.

Our 12-step finishing process includes a
final, clear protective polyurethane blended sealer. The sealing agent is designed to protect the table from spills, stains, warping or, twisting. Of course, the finish will not protect against abrasives or the heat of a cooking pan – please do not place hot items directly onto the wood surface.

View Clean & Care for Your Table to learn more. 

Assembly & Care
Written assembly instructions are included in the box of table legs or attached to your tabletop; attachment hardware is already mounted into the leg before it leaves the factory.
Assembly is easy and requires only a simple wrench, which is included in each box of legs; no other tools are required. 
View Table Assembly for your table’s assembly directions.  

Clean your table only with warm water and a touch of dish soap using a soft cloth or damp sponge - make sure to dry your table. Never use anything that is abrasive or toxic, including chemicals, solvents, or oils. View Clean & Care for Your Table to learn more.

Our 12-step finishing process includes a
final, clear protective polyurethane blended sealer. The sealing agent is designed to protect the table from spills, stains, warping or, twisting. Of course, the finish will not protect against abrasives or the heat of a cooking pan – please do not place hot items directly onto the wood surface.

View Clean & Care for Your Table to learn more. 

While teak is recognized for its special durability characteristics, our indoor tables ARE NOT suitable for outdoor use. Different construction and finishing techniques are used for our outdoor
furniture. PLEASE DO NOT EXPOSE YOUR INDOOR TABLE TO PROLONGED EXPOSURE TO WEATHER ELEMENTS. Wood is organic and is sensitive to changes in temperature, humidity, and similar factors.

For more information on the availability of tables for outdoor use, please contact our Client Services team at info@thetablecompany.com or 855-679-0999.

Membership Account & Newsletter

You do not need to have a Table Company account or be a member to make a purchase, all tables are currently discounted to all buyers.

A Table Company account/membership allows you access factory direct pricing, easier order tracking, speedier check out, save shipping information, create a wish list, and more. It is free to become a
member and you may cancel at any point.

Membership is not required at this time. We will notify you when this changes. All discounts are applied equally to all clients, memberships is not currently a requirement for discounts.

Please let us know.

Privacy & Warranty Overview

Please see "Privacy Policy"

Yes. All credit card transactions are processed by a fully encrypted, third party processing service. View Making A Purchase to learn more.

Your satisfaction is our priority. If there is any defect in materials or craftsmanship we want to know and, if we are at fault, we will quickly act to resolve the problem.  If we mutually conclude that the damage is due to a product defect during the first 12 months from the date of delivery we will, on a best-efforts basis, attempt to resolve the problem and make things right. In many years we have had exceptionally few problems and we normally simply replace the item.

View Limited Warranty Overview for more information - above under returns